Contact us
Our Contact Details
Great Western Exotics
Unit 10 Berkshire House,
County Business Park,
Shrivenham Road,
Swindon SN1 2NR
Tel: 01793 603 802 Fax: 01793 603 801
Email: swindonreferralsexotics@vets-now.com
Consulting Hours
In response to our fast growing client base and demand for appointments we now offer the following consulting hours.
Mon., Wed., Fri., 9am - 6pm
Tues., Thurs., 9am - 7pm
Sat., Sun., 9am - 5pm
Emergency Services
As Exotic Vets we provide full exotics emergency support outside of these consulting hours. Simply call us on 01793 603 802, emergencies will be seen as required.
Our vets are on call (on a rota basis) out of hours (OOH) so we can give advice to registered clients and if necessary see your pet. When patients are seen out of hours, an OOH supplement is charged. As on all occasions, all fees are due at the time of treatment.
Is Your Pet Under the Care of Another Vet?
If your exotic animal is already under the care of another vet you are welcome to come to us for a second opinion (i.e. you then become our client) or as a referral case (in which case you go back to your vet after treatment). However we cannot give telephone advice about a patient which is under the care of another vet without first seeing the patient. In such situations it is an ethical requirement that your vet is informed that we are seeing your pet.
Clients of other practices are welcome to see us when their veterinary services are not available, but these clients will be charged an Out of Hours Surcharge.
Parking
We have ample parking in front of the referral hospital. If you need assistance to carry your pet inside, drive up to the front of the building and ask our receptionist to help you.
Public Transport
Taxis: Most taxi firms are happy to transport animals – our reception team can give you contact details
Bus: The nearest bus stops are on Shrivenham Road. Bus number 7 stops here.
Train: We are 10 minutes drive from Swindon station.
Enter County Business Park, drive to the end of the road and turn left.
