We take pride in offering the highest level of care for birds and exotic pets – but this can be expensive. We strongly recommend pet insurance, this will help your pet get the care they need when they need it, while minimising costs to you.
Once you’ve made your appointment, we’ll try to provide an estimate of the costs involved. Please do be advised that due to the nature of the conditions we see, it’s not always to provide an accurate cost estimate.
We can provide you with actual costs once we’ve seen your pet. We’ll always do this before commencing treatment.
We always require full payment at the time of your consultation, unless your pet is insured with a company we can claim from directly.
We accept cash and credit/debit cards and our reception team will be able to assist with all payment queries.
If your pet is insured, please bring a copy of the insurance claim form (signed by the policy holder) to your appointment, plus a suitable method of payment to cover possible excess costs.
Where possible, we’ll claim directly from your insurance company, so you don’t need to pay the full cost of treatment. Please do be reminded that you’ll need to cover any outstanding amount(s) if your insurance company fails to provide full payment.